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Isnin, 27 Mei 2024

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Feedback from Course Participants 2013



Interviews with Effective Writing Course participants
June 17 – 20, 2013


Inspector Asokhan Ramasamy
Royal Malaysian Police


This course has taught him how to write in a proper way, without making any grammar mistakes. He said as a government servant, he has to write letters and reply emails, sometimes in English. Usually, he wouldn’t know whether he has made any grammatical errors, but after this course, he believes he has more confidence in reply letters and emails. It is important because “how we reply will show who we are” and this will “affect the image of my department.” This course has also taught him the importance of brainstorming, before writing letters or replying to emails, by sorting out the most important points to the least. He now has the right idea on how to write an essay and believes he has learned a lot. He added by suggesting to have a longer duration of the course because a 4 day course is insufficient, and to have essay write-ups everyday to improve language skills.


Rosalin Maria Sulit
College of Allied Health Science
Kota Kinabalu

This course has been very beneficial and informative; giving insights in improving our writing skills. It has made me aware on how to write, and how to avoid using unnecessary words. It is difficult to apply this class in my everyday life because in most of the government agencies, we still write in Bahasa. It will help because I’m the chief editor of our bulletin, and will help with my editor’s notes and when I contribute in writing articles. Overall, this class is well-carried out, and I’m happy with the management and progress.


Umathevi Ponnusamy
Policy and International Relations Division,
Ministry of Education

This course is very beneficial, especially to uproot my writing skills, and has helped improve the way I write, to communicate effectively with other parties, by using the new way of writing clearly. Sometimes we know these techniques already but over the years we forget, and this course reminds me the importance of it. My job requires me to write letters and emails, so it is needed to make sure I write correctly and effectively. It is also beneficially for my future studies. As a suggestion, this course is good but more [exercises] should be given to the participants to realize what they’re lacking.



Interviews with Crisis Management Participants
June 3 -21, 2013


Fernando de la Mora Salcedo (Class President)
Ministry of Foreign Affairs, Mexico

Learning about crisis management is an important component in any diplomat’s career. Doing so in a collaborative and diverse setting is of tremendous added value. The course has enlightened me on the many benefits and shortfalls of ASEAN in the context of multidimensional challenges. The expert speakers have shared a wealth of knowledge with the participants. It has been very beneficial to learn about the roles that many agencies and actors play in a complex crisis. My overall conclusion is that prevent and preparation are the most important aspects of most situations. The course should continue to adapt to the changing realities that cause crises around the world.


Sheree Chambers (Class Vice-President)
Ministry of Foreign Affairs and Foreign Trade
Government of Jamaica

This course has been very informative on the subject of crisis management but also on ASEAN relations/issues and on Malaysia itself. My expectation of learning what is crisis management, how to develop tools, plans, procedures for managing crises have been met. [This course] has increased my knowledge and understanding in relation to crisis management and international law. [For suggestions], there was a strong emphasis on the complex global crises being faced by the International Environment which was very important and should be continued.