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  • Workshop on Etiquette, Protocol and Event Management for Forestry Department Peninsular Malaysia, 18 – 20 November 2014

Workshop on Etiquette, Protocol and Event Management for Forestry Department Peninsular Malaysia, 18 – 20 November 2014

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The Institute of Diplomacy and Foreign Relations (IDFR) organised a Workshop on Etiquette, Protocol and Event Management for The Forestry Department Peninsular Malaysia (JPSM), Ministry of Natural Resources and Environment from 18 to 20 November 2014. The three-day workshop was aimed at equipping the participants with the basic knowledge on Standard Operating Procedures (SOP) of event management as well as the roles and responsibilities of Liaison Officers, Usherettes, Floor Managers and Rapporteurs. As requested by JPSM, the workshop was specially tailored to meet the needs of the participants to know more on the procedures, protocol aspects and social etiquette in handling international events.

The officials of JPSM would be involved in the Welcoming and Protocol Committee for the Meeting of Malaysia-Singapore Joint Committee on the Environment (MSJCE) and the Annual Exchange of Visits (AEV) which was held from 24 to 25 November 2014. As such, the topics covered in this workshop were: Introduction to International and ASEAN Protocol, Event Management, Roles and Functions of Floor Managers, Liaison Officers, Usherettes and Protocol Officers, Roles and Functions of Rapporteurs, Personal Grooming and Etiquette and Fine Dining Theory and Practicum. On the final day of the workshop, the participants were brought to site visits: Kuala Lumpur International Airport (KLIA) and Intercontinental Hotel, Kuala Lumpur. These site visits and walkabouts were conducted with the intention of familiarizing the officers with the locations and procedures involved at both places.

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Reported by:

Ahmad Kham bin Abu Kassim
Training Division

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