logo ms

Thursday, 23 May 2024

faq  |  contact us  |  feedback  |  Peta laman

  • Home
  • Latest News
  • SPEED: Secretaries and Personal Assistants Essential English Development Workshop

SPEED: Secretaries and Personal Assistants Essential English Development Workshop

speed2024

The Centre for Languages and Cultural Diplomacy (CLCD) recently conducted the Secretaries and Personal Assistants Essential English Development Workshop (SPEED) from the 5th – 6th March 2024. 22 participants from various ministries attended the course.
The two-day workshop aimed to provide participants with a refresher in dealing with correspondence encountered at work. The topics covered included dealing with clients and visitors, taking and giving messages, effective communication via telephone, letters, and email writing, as well as social media communication.
Through the classroom lecturette, open talk sessions and energisers, the participants were able to actively partake throughout the workshop, which helped elevate their skills. At the end of the workshop, the participants found the topics covered informative, practical, and applicable work ethics at the workplace whilst improving their confidence in written and oral communication.

                      speed2024 1  speed2024 2  speed2024 3

Print Email