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Tuesday, 23 April 2024

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negotiation2024 main

The Centre for Leadership, Negotiation and Public Diplomacy (LNPD) successfully organised the Negotiation Course for Junior Officers from 5 to 7 March 2024. Twenty-three participants of Grades 41 to 48 from nine ministries and agencies of the Malaysian government attended the course. This three-day course was designed to strengthen the government officials’ negotiation skills when representing their organisations in negotiations at the international level. It also aimed to enhance participants' understanding of the principal rules of negotiations in any environment and provide them with the tools and tactics needed to be successful negotiators.
Throughout the course, experts taught the fundamentals of negotiation that will help the participants build on their core competencies in those areas. Negotiation simulations were also conducted to enable the participants to experience the real-life situation of the negotiation process between countries. The Centre also invited a guest speaker to share her experiences as a real negotiation practitioner, namely Datuk Hiswani Harun. She elaborated on the aspects of bilateral and multilateral negotiations as well as shared her experiences and the challenges faced during the negotiation process.
In his closing remarks, Dato’ Agus Salim Yusof, Director of LNPD, expressed his sincere appreciation and gratitude to the speakers for delivering and sharing their views and invaluable experiences with the participants. He also expressed his hope that the participants will practise the negotiation knowledge that has been taught in this course not only in their respective workplaces but also in their daily lives.

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spkm12024 main

Pre-Posting Course for Home-Based Staff series 1 2024 (SPKM 1/2024) was successfully held from 19 to 28 February 2024. This course is a requirement under Sistem Pentadbiran Kerajaan Malaysia (SPKM).
This is a pre-requisite course for every government officers of grade forty-one (41) and above together with their spouses before serving abroad. It was attended by one hundred and five (105) participants from various Ministries and government agencies/departments.
The objectives of the course is to provide the officers alongside their spouses the knowledge and skills enhancement in diplomacy, and international diplomatic practices that are vital in performing their duties at Missions. The course is also aimed to instil esprit de corps among the different Ministries and Agencies for effective service delivery at Missions.
Throughout the 8-day course, the participants were equipped with information related to the SPKM, the immunities and privileges, administration of a mission, protocol and consular. The participants were exposed to the appropriate etiquette for fine dining and formal entertaining to enhance their interpersonal social skills. They were being highlighted on cultural awareness, for them to appreciate the cultural gaps and to celebrate the differences. The importance to work as one towards reaching the common goal of defending Malaysia’s interest has been stressed to the participants. The value of integrity at work was also accentuated to the participant. The essential information for promoting Malaysia internationally, namely Malaysia as a preferred trade, investment, and tourism destination, as well as Malaysia's palm oil sector were provided to the participants. A new slot, Promoting Malaysia as an Education Hub has been introduced to highlight Malaysia’s strength and opportunities in this market segment. The participants was moved with the experience sharing by a career diplomat who has defied against all odds during the height of a civil war. This slot served as guidance for the participants to prepare themselves in facing any crisis, that may arise.
Overall, the participants have given positive feedback and are satisfied with the flow of the course and the course content.
During the closing speech ceremony, Director General of IDFR, YBhg. Dato Syed Bakri Syed Abdul Rahman shared his vast working experiences at the missions. He expressed his deepest appreciation to the participants for their commitment throughout the course as well as to the estemeed speakers in conveying valuable knowledge and experience to the participants. He hopes that the knowledge and skills that the participants gained will have a significant impact and strengthen their role in carrying out their duties abroad.
IDFR wishes the participants the very best for their future posting abroad.

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EDC2024 main

IDFR’s Centre for Political Studies and Economic Diplomacy (PSED) had successfully organised the Economic Diplomacy Course from 6 to 8 March 2024. The three-day course was held physically at the Grand Millennium Hotel, Kuala Lumpur with a total attendance of 18 participants. The participants comprised of officers grade 41 to JUSA C from various ministries and agencies, including the Prime Minister’s Department; Ministry of Foreign Affairs; Ministry of Defence; Ministry of Women, Family and Community Development; Ministry of Tourism, Arts and Culture; Ministry of Economy; Ministry of International Trade and Industry; Ministry of Science, Technology and Innovation; Malaysia External Trade Development Corporation; Parliament of Malaysia; National Youth Skills Institute Kuala Langat; as well as the State Secretary Offices from Penang, Perak, Perlis, Terengganu, Selangor and Sarawak.

Among the modules covered under the course were Malaysia’s International Trade Promotion; ASEAN Economic Community and Current Practices; Malaysia’s Bilateral Economic Diplomacy; Return of Investments (ROI) for Organisations; and Strategic Analysis Methods for Economic Investments. The course mainly focuses on the theoretical and practical frameworks that underpin economic diplomacy, including theories of international trade, economic development and strategies for investment.

IDFR has also invited well-versed speakers and Subject Matter Experts (SMEs) to share their expertise and insights with the participants. Among them were Mr. S. Jai Shankar (Director of Exports Promotion & Market Access Division, Malaysia External Trade Development Corporation); Ms. Rajeswari Veerasanai (Senior Principal Assistant Director of ASEAN Economic Integration Division, Ministry of International Trade and Industry); Mr. Qarrem Kassim and Mr. Jaideep Singh (Analyst of Economics, Trade and Regional Integration, Institute of Strategic & International Studies (ISIS) Malaysia); Mr. Aznir Abdul Malek (Former Director of Quality, Tenaga Nasional Berhad); and Mr. Mohamed Zakariya Othman (Financial Specialist). The participants also had the opportunity to have a networking lunch with Dato' Syed Bakri Syed Abdul Rahman (Director General of IDFR).

Throughout the three-day course, the participants have engaged actively in the lectures, group discussions and also simulation activities with the speakers. On the last day, all participants were presented with a certificate of completion from Mr. Harvinder Singh Ramday, Acting Head of Centre of PSED for their successful venture in the Economic Diplomacy Course.

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Prepared by:
Ms. Hanun Insyirah Ishak and Ms. Aida Yasmin Azhar
Centre for Political Studies and Economic Diplomacy (PSED)

ASEAN2025 workshop main

From 4 to 5 March 2024, the Centre for Languages and Cultural Diplomacy (CLCD) conducted the ASEAN 2025: Workshop on Language of Meetings and Negotiations. Forty participants from the Ministry of Health Malaysia attended the workshop which aimed to enhance their negotiation skills by adopting key English terminologies and strategies to facilitate a better understanding of ASEAN from its works, procedures, and decision-making processes.

Over the course of two days, participants delved into a series of comprehensive negotiation modules, gaining invaluable insights into various negotiation techniques, tools, and strategies. They also had the opportunity to immerse themselves in a simulation of ASEAN, negotiating an ASEAN document, and exploring a case study on the Health Crisis while applying practical strategies and techniques in the art of negotiation. Each session was led by a prominent speaker, ranging from serving officers to subject matter experts, ensuring diverse perspectives and expertise were brought to the forefront.

The course was nothing short of transformative, sparking vibrant discussions and imparting invaluable knowledge. With this exposure, participants are poised to forge impactful agreements and enhance the outcomes of their negotiations for ASEAN 2025.

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The Centre for Languages and Cultural Diplomacy (CLCD) recently conducted the Secretaries and Personal Assistants Essential English Development Workshop (SPEED) from the 5th – 6th March 2024. 22 participants from various ministries attended the course.
The two-day workshop aimed to provide participants with a refresher in dealing with correspondence encountered at work. The topics covered included dealing with clients and visitors, taking and giving messages, effective communication via telephone, letters, and email writing, as well as social media communication.
Through the classroom lecturette, open talk sessions and energisers, the participants were able to actively partake throughout the workshop, which helped elevate their skills. At the end of the workshop, the participants found the topics covered informative, practical, and applicable work ethics at the workplace whilst improving their confidence in written and oral communication.

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